If you’re an avid Wheel:Life reader, you may remember that we joined the Comfort Medical family back in 2016. But who exactly is Comfort Medical and what do they do? Founded in 2010, Comfort Medical is a nationally approved participating Medicare provider of catheter and ostomy supplies offering free home delivery and regular courtesy calls to ensure customers never run out of their daily necessities. President, Ryan Flannery, describes the company’s quest as follows:
“Our mission is to be the provider of choice for home delivery of quality medical supplies to people with urological and/or ostomy needs, helping our customers achieve a healthier and happier lifestyle.”
How it Works
If you’re looking for a hassle-free way to order your supplies, here’s how Comfort Medical’s services work:
- To enroll, call 1-800-719-1663 with your insurance card handy or talk to your doctor about faxing in an order on your behalf.
- Sit back and wait for your supplies to be delivered to your door.
- Before you run out of supplies, Comfort Medical will give you a call to confirm your next order.
- Go back to step 2!
It’s as simple as that! No more trips to the pharmacy. No more running out of supplies when reordering slips your mind. And best of all, they submit all of your insurance claims for you!
Bringing You the Best Products Available
“We provide our customers with precise information and resources to help them help us select the better brand/product suitable to their needs, for the best clinical outcomes. By simply listening to our customers and understanding their needs, it makes the process that much easier.”
As if it weren’t already easy enough, Comfort Medical’s website incorporates a resources page that includes tutorials and educational materials for new patients and caregivers. Their blog also provides loads of posts covering subjects ranging from medical advice, patient stories, lifestyle guides, and more.
Meet the people behind Comfort Medical
Join the Club of Happy Customers!
If you’re ready for an effortless approach to fulfilling your monthly catheter or ostomy needs, give Comfort Medical a shot. But don’t take our word for it, take theirs:
“…. They seemed very keen to what my true needs were, and they actually listened to me. I believe that’s home run.”
– William P., Jacksonville, FL
“When they call, they’re just especially nice and ask you how you are. They seem to be interested in you. That goes for a lot. They’re very customer oriented.” – Marilyn B., Saint Augustine, FL
Betsy Bailey has a diverse background including experience in marketing research at American Express, business operations and client relations with 601am, travel and culinary writing with VegDining, and playing volleyball professionally overseas.
Betsy is excited to get back into writing, something she’s adored since childhood, and thoroughly enjoys the process of getting to know her interviewees. On top of her work with Wheel:Life, she also teaches students learning English as a second language, speaks French fluently, and travels any chance she gets!